Help

Why would I become a member of Bebo?

Who wouldn't want to be a member of Bebo? Everyone who is anyone is a member of Bebo. Even the Queen is on Bebo*. (Although her homepage is private and only visible to her personal friends, footmen and corgis. You can tell when she's online though, because the internet is flown at half mast.)

Bebo is an online community allowing you to share photos and blogs, draw on your own and other members' White Boards and, oh, a ton of other stuff too. A ton. Literally a ton.**

Perhaps you're a student? Why not use your free time wisely and get your college or school onto Bebo where you can hang out with other students?

Ditto if you're at college or university. Why not try getting up earlier than lunchtime for once and getting online to Bebo? Plus you can join your old college or uni as an Alumni so you can catch up with past students or warn current ones about those weird teachers.

* Possibly.
** Not literally.

How do I make my profile public/private?

Every Bebo profile is private by default. If you are under the age of 21, Bebo strongly recommend keeping your profile private. The site provides an ‘Accessible Profile’ option for members to make their profile either public or private. To make your profile public/private, follow these steps (it's not rocket science, honest!):
  1. Visit www.Bebo.com and sign-in using your email address or username and password.
  2. Click the 'Profile' tab located on the top menu bar.
  3. Click the link 'Edit Profile', located below your profile photo.
  4. Scroll down to the section 'Accessible Profile'.
  5. Check or un-check the box next to: 'Make my Profile public. It can be accessed by going to http://www.bebo.com/username'.
  6. Click the 'Save' button.
If you choose to have a public profile, Bebo has no control over who views it. However, by editing your photo albums you can control who can see individual photo albums and choose whether to allow others to copy photos from individual photo albums. You can also block other members from contacting you.

If you choose to have a private profile, please remember that joining any college or school group makes your profile visible to the other Bebo members within that group. To make your profile PRIVATE (visible to direct friends only), you must leave any school or college group you have joined.

Do I have to join my college or school network to use Bebo?

No, you can use Bebo without joining your college or school. This is especially handy if you go to a school for underachievers but don't want anyone to know. Likewise if you're at a pretend University, like Coventry, or Idaho State.

However, if you do join your college or school on Bebo then you can view other students or Alumni from your own fine educational establishment. You can also join clubs*, have direct access to college or school forums and photos, create your own brick on The Wall and the whole exciting world of Bebo will spread before you like a magical thing of wondrous beauty.

*With the exception of Chess Club. The first rule of Chess Club is not to talk about Chess Club.

How do I join my college or school network?

Simple. You will need a valid email address for the college or school. Most have one, even Coventry and Idaho State. After registering with Bebo click on the Home tab then next to Colleges / Schools click "Join Yours >". On the next page choose your country then your college or school. To join now click 'join now'. (Tip: The clue that enables you to join now is cleverly hidden within the phrase 'join now'.)

How do I leave my college or school network?

You can leave a college or school network you have joined by doing the following:
  1. Visit www.Bebo.com on your computer and sign-in using your email address or username and password.
  2. Click the 'Home' tab.
  3. Under the heading ‘Colleges / Schools’ click on the college or school you wish to leave.
  4. Click the link 'Stop being a Member' located under the college/school profile photo.
  5. Click the 'Stop being a Member' button to confirm your selection.

When will I be emailed?

Initially we will email you to verify your email address in case you're a big fat liar. Assuming you're not (and you won't be because everyone on Bebo is lovely) you are now in control of all the email you receive from us.

To assume control (a bit like the Borg out of Star Trek but with less killing) simply sign in and click on the 'My Account' link at the top right hand side then click on 'Change Preferences' which you'll find nestling under the 'Email Preferences' section.

From time to time we may send you service emails on items specifically affecting your membership, (such as changes in terms of service for example) but we promise never, ever, ever, ever to clog up your inbox with badly spelt adverts for Viagra, Nigerian bank scams or cheap mortgages.

Is Bebo Free?

Is the Pope Catholic? Yes. And he’s on Bebo.*

*Possibly.

I keep receiving invitations from friends to join, but I would prefer not to. How can I stop this?

Invitations to join Bebo are either sent directly from your friend's email client, in which case we are unable to prevent these from being sent, or your details have been entered onto Bebo.com, in which case you can unsubscribe by clicking here.

Note that emails are only sent to you at the direct request of a friend. Your email address is not added to a mailing list because of this. Thus, if you are ever emailed by any Nigerian conmen pretending to work for a bank or by anyone trying to sell 'CiALLis&&', whatever that is, you can rest assured it won't have come from us.

How do I change my username, email address or password?

You can change your username, email address or password by doing the following:
  1. Visit www.Bebo.com on your computer and sign-in using your email address or username and password.
  2. Click the 'My Account' tab on your 'Home' page.
  3. Under the heading 'Account Details' you will see the following options: Change Username, Change/Add Email, and Change Password.
  4. Click on the link of your choice and make your changes using the options provided.

I have lost my password. What can I do?

Nothing. You are doomed and have only 48 hours to live.

Hahaha. We're joking - it's not a problem. Simply click here and enter your email address and we will reset your password for you.

If you are generally having problems remembering your password then here are two things worth noting:

  1. When you sign in, consider ticking the box called 'Sign Me In Automagically'. This will save you having to sign-in next time you visit Bebo on the same computer. Only use this option if you are on a private computer, rather than one shared with other people, or someone could log on in your name and replace your photo with one of David Hasselhoff with his shirt off. *shudders with horror*
  2. You may wish to change your password to one you find easier to remember. Once signed in you can change your password at any time by clicking on the Home tab, then 'My Account' in the bar just below the tabs, then click on the 'Change Password' link.

If I decline a friend request, or I remove a person from my friend list will the person find out?

Nope. Not a chance. Our lips are sealed. Your friends are your business. If you decline a friend request or delete a person from your friend list that person will not be notified. They will just flounder around in their own unpopularity without ever knowing why. Your personal contact information will be removed from their friend list and they will be none the wiser. Gosh, life can be cruel.

How do I delete a person from my friend's list?

To delete a member from your friend’s list follow these instructions:
  1. Visit www.Bebo.com and sign-in using your email address or username and password.
  2. Click the 'Home' tab located on the top menu bar.
  3. Click the 'Friends' tab located on the lower menu bar.
  4. Find the contact you wish to delete.
  5. Click on the red cross next to their profile photo. This is a delete option.
  6. Click the ‘Delete’ button to confirm your selection.
Deleting a member from your friend’s list will immediately delete your information from that member’s friend's list and address book as well as your own.

How do I report abuse?

To report abuse navigate to the profile page of the person you wish to report, then click the link ‘Report Abuse’ located below their profile photo. To flag a specific photo, video or widget to Bebo staff, simply click the link ‘Report Abuse’ located below the content. When a Bebo member is reported, Bebo does not disclose details of the member who reported them.

What happens when I report abuse?

Bebo promptly review all reports of abuse, issue conduct warnings and cancel the membership of anyone found violating the member conduct policies. The company is unable to enter into discussions and will not get directly involved in disputes between members. The user being reported does not find out who reported them.

How do I block/un-block other users?

You can block/un-block a person from contacting you or posting to your profile page by following these steps:
  1. Navigate to the profile of the person you wish to block/un-block. You can do this by clicking on their username or photo on your profile.
  2. Under their profile photo, click the link ‘Block’.
  3. Click the button 'Block This Member' or 'Un-block This Member'.
Your profile does remain visible to users you have blocked although you can stop them viewing your photos by editing individual photo albums.

How do I edit photo albums?

By editing your photo albums you can control who can see individual photo albums and choose whether to allow others to copy photos from individual photo albums. To edit a photo album, please follow these steps:
  1. Visit www.bebo.com and sign-in using your email address or username and password.
  2. On your 'Profile' page click the 'Photos' tab.
  3. Click the 'Photo Album' you wish to edit.
  4. Click the 'Edit Album' link located above the photos displayed.
  5. You can now edit the album name and description, and check or un-check the boxes for the two options given**
  6. Finally, click the ‘Save’ button.
    * Direct Friends Only - Only let my direct friends view this album.
    * Allow copy - Let others copy photos from this album into their own album.
Note: Checking the 'Direct Friends Only' box means that the album cannot be viewed publicly or at your URL address: http://www.bebo.com/username.

How do I delete photo comments?

To delete a comment posted to one of your photos: click on the photo album containing the relevant photo; click on the photo you want to delete a comment from; then click the link ‘Delete’ located below the comment.

How do I delete profile comments?

To delete a comment posted to your profile page: go to the comments section on your profile page; click the link ‘View All’; click the link ‘Delete’ located next to the comment you wish to delete.

Somebody drew/wrote on my white board and I don't know who the person is. I want them found and shot

Easy tiger. We don't condone violence round these parts. Anyone who can view your homepage can also write and draw on your white board. If you don't like the posting you can simply delete the entry. You are in charge and you have complete control over your profile. If this person is a real pain then you can also block the member, which stops them from contacting you and writing or drawing on your whiteboard. And frankly it's no less than they deserve.

How do I review comments and white board drawings?

You can change your preferences to review comments and white board postings before they are shown by doing the following:
  1. Visit www.Bebo.com and sign-in using your email address or username and password.
  2. Click the link 'My Account' located under the 'Home' tab.
  3. Click the 'Change Preferences' link located under the 'Preferences' section.
  4. Check or uncheck the box for "Review Profile Comments and White Boards"
  5. Finally, click the ‘Save’ button.

Note: Checking the ‘Review Profile Comments and White Boards’ box means that comment and white board postings will NOT be shown on your profile until you have reviewed them.

How do I cancel my Bebo membership?

You can cancel your membership at any time (though we can't imagine why you'd want to):
  1. If not already signed in - click here to do so and enter your email address or username and password.
  2. Click on the Home tab, then 'My Account' in the bar just below the tabs.
  3. Click the 'cancel your membership' link located at the bottom of the 'My Account' page.
  4. You must then click the YES button to actually cancel your membership. If you are unable to sign-in to cancel your membership then please Contact Us and we will be happy to help you. Because we're nice like that.

Do you still need help?

Try viewing this video Finding Bebo which was created by a member in Ireland.

If you have read the Help section and were unable to find an answer to your question then please Contact Us and we will be happy to assist.

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